Review aging equipment and compatible replacement options.
Understand the service
Replacing a heat pump involves both heating and cooling performance. A unit that still cools may have heating difficulties, or the reverse. Describe the problem in each season and keep a record of repairs when comparing the cost and practicality of another repair.
What to discuss during your assessment
An assessment can review equipment compatibility, controls, airflow and installation condition. Ask whether the indoor unit, outdoor unit and other components are included in the replacement scope. Manufacturer requirements should guide any proposal to retain existing parts.
Before you request a visit
Before the visit, gather available model numbers and explain your comfort priorities. Tell us if the property or heating arrangement has changed. The replacement proposal should make the expected work and commissioning steps understandable.
A clear next step for your Bronx property
Active Air is based in the Bronx. When you send a request, include the property address and a description of your equipment or project. We will contact you to discuss the service, access and appointment availability. The exact work and any pricing depend on the assessment and agreed scope.
Learn more about our heat pump installation & replacement service, or request an appointment.